Operating views suited to each role.
Different roles review different work within the same data. Explore example dashboards shaped by current assignments and role permissions.
Clarify the site operator's work
Review robot status, open events and maintenance schedules at own sites. Focus on incidents, tickets and maintenance; refer settings, users and integration management to administrators.
Site operator
Fictional logistics company · 2 sites · 12 robots · Currently open 1
AMR-023 · Logistics site B
OEM paused · PAUSED- Observation
- 10:20 · synthetic OEM state · quality VALID
- Related issue
- EX-102 · Check OEM paused status
- Issue state
- Acknowledged · ACK / support owner B
Site checks and action requests
- Check site conditions
A person checks the paused state and access conditions using site and manufacturer procedures.
Awaiting inspection result - Share inspection findings
Record the time and inspection findings in EX-102 and request action from support owner B.
Preparing action request
These requests describe fictional work. This screen does not control a robot or make a safety decision.
Start with priorities for assigned customers
Review incidents, tickets, maintenance and vendor collaboration for assigned customers. Respond within current permissions and retain escalation reasons and operating history.
Operations support team
Fictional logistics company · 2 sites · 12 robots · Currently open 1
EX-102 / AMR-023
Check OEM paused status
- Owner
- Support owner B
- Response target
- 14:20 · Fictional contract example
- Issue state
- Acknowledged · ACK / awaiting site inspection
- Manufacturer consultation
- Not escalated · consult if needed after reviewing inspection evidence
14:20 is a fictional target. Support scope, hours and terms are confirmed during consultation.
Follow-up and resolution history
- Next action · EX-102
Review the site inspection result and record ownership and whether manufacturer consultation is needed.
Support owner B · review pending - EX-101 · Resolution record
AMR-017 · Contact inspection completed; outcome recorded by a person
10:40 · Resolved · RESOLVED
Manage your own operating framework
Manage own assets, users, site settings, SLA and operating status. Policy changes apply to new incidents; existing incident criteria and deadlines remain unchanged.
Customer administrator
Fictional logistics company · 2 sites · 12 robots · Currently open 1
| Site | Robots | Open | Review |
|---|---|---|---|
| Logistics site A | 6 | 0 | EX-101 resolution history |
| Logistics site B | 6 | 1 | EX-102 in progress |
History for recurrence review
Review EX-101 and M-101 for AMR-017 together. The observation history in this example cannot establish a recurrence.
Recurrence · undeterminedMaintenance plan and history
- M-101 · AMR-017Charging contact inspection recordCompleted record
- M-102 · Cleaning-04Brush inspection · in 6 daysPlanned · example schedule
Start with your site's roles and work.
Tell us about your robots, FMS, sites and operational needs. Together, we review connection conditions and the scope of operations support.
Start an adoption consultation